Important Information

You are visiting the international Vantage Markets website, distinct from the website operated by Vantage Global Prime LLP
( www.vantagemarkets.co.uk ) which is regulated by the Financial Conduct Authority ("FCA").

This website is managed by Vantage Markets' international entities, and it's important to emphasise that they are not subject to regulation by the FCA in the UK. Therefore, you must understand that you will not have the FCA’s protection when investing through this website – for example:

  • You will not be guaranteed Negative Balance Protection
  • You will not be protected by FCA’s leverage restrictions
  • You will not have the right to settle disputes via the Financial Ombudsman Service (FOS)
  • You will not be protected by Financial Services Compensation Scheme (FSCS)
  • Any monies deposited will not be afforded the protection required under the FCA Client Assets Sourcebook. The level of protection for your funds will be determined by the regulations of the relevant local regulator.

If you would like to proceed and visit this website, you acknowledge and confirm the following:

  • 1.The website is owned by Vantage Markets' international entities and not by Vantage Global Prime LLP, which is regulated by the FCA.
  • 2.Vantage Global Limited, or any of the Vantage Markets international entities, are neither based in the UK nor licensed by the FCA.
  • 3.You are accessing the website at your own initiative and have not been solicited by Vantage Global Limited in any way.
  • 4.Investing through this website does not grant you the protections provided by the FCA.
  • 5.Should you choose to invest through this website or with any of the international Vantage Markets entities, you will be subject to the rules and regulations of the relevant international regulatory authorities, not the FCA.

Vantage wants to make it clear that we are duly licensed and authorised to offer the services and financial derivative products listed on our website. Individuals accessing this website and registering a trading account do so entirely of their own volition and without prior solicitation.

By confirming your decision to proceed with entering the website, you hereby affirm that this decision was solely initiated by you, and no solicitation has been made by any Vantage entity.

I confirm my intention to proceed and enter this website Please direct me to the website operated by Vantage Global Prime LLP, regulated by the FCA in the United Kingdom

By providing your email and proceeding to create an account on this website, you acknowledge that you will be opening an account with Vantage Global Limited, regulated by the Vanuatu Financial Services Commission (VFSC), and not the UK Financial Conduct Authority (FCA).

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Resolusi Pertikaian

Resolusi Pertikaian

Vantage komited untuk menyediakan perkhidmatan yang sangat baik kepada pelanggan kami. Kami melihat komen, cadangan dan kebimbangan pelanggan kami.

Sekiranya anda tidak berpuas hati dengan perkhidmatan yang disediakan oleh Vantage, sila hubungi sokongan pelanggan kami secepat mungkin di +442080363883 atau melalui e -mel di [email protected].

Jika anda mempunyai pertikaian perdagangan, anda boleh mengemukakan siasatan perdagangan dengan melengkapkan siasatan perdagangan di sini. Dalam usaha untuk menyelesaikan pertanyaan perdagangan dengan segera, semua pertikaian perdagangan mesti dilog masuk secepat mungkin selepas isu perdagangan telah berlaku.

Sebaik sahaja perdagangan telah dikaji secara menyeluruh, anda akan dihubungi dengan penjelasan penuh tentang apa yang berlaku pada perdagangan yang dilaporkan untuk disiasat.

Untuk membantu kami menyiasat dan menyelesaikan aduan anda secepat mungkin dan dengan kesulitan minimum kepada anda, sila pastikan anda memberi kami sebanyak mungkin maklumat, termasuk:

1. Nama, tarikh lahir dan alamat anda

2. Nombor akaun dan nombor pesanan dagangan anda

3. Penerangan yang jelas mengenai aduan anda

4. Butiran mengenai apa yang anda mahu kami lakukan untuk meletakkannya dengan betul

5. Salinan mana -mana dokumen yang berkaitan, seperti surat, tangkapan skrin, penyata perdagangan, dll.

6. Nombor telefon siang hari di mana kami dapat menghubungi anda

Suruhanjaya Kewangan dan Dana Pampasan

Vantage adalah ahli Suruhanjaya Kewangan, sebuah organisasi penyelesaian pertikaian luaran yang bebas yang mengkhususkan diri dalam menyelesaikan pertikaian dan aduan untuk pasaran Forex. Suruhanjaya Kewangan juga menyediakan perlindungan tambahan untuk peniaga melalui dana pampasan yang bertindak sebagai insurans bagi pelanggan ahli.

Sekiranya berlaku pertikaian yang tidak dapat diselesaikan dengan Vantage, pelanggan boleh merujuk aduan kepada Suruhanjaya Kewangan mengikut Perjanjian Pelanggan. Dana Pampasan meliputi penghakiman yang dikeluarkan oleh Suruhanjaya Kewangan sehingga € 20,000 setiap pelanggan (Terma & Syarat terpakai).

Untuk maklumat lanjut, sila rujuk laman web Suruhanjaya Kewangan (https://financialcommission.org/) dan perjanjian pelanggan kami.